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Terms of use

These Terms and Conditions apply to the products sold by the company with the name “WOWAOU LTD” based in Nicosia Cyprus, Kennetty 72, Of. 51, 1076 Nicosia, with VAT number CY10414878A and registration number HE414878, from its online store www.wowaou.com

Please read the terms and conditions carefully before using this website. This website is provided for all our guests. By using our website, you, the end user (customer), agree to obey and comply with the following rules. After careful evaluation of the following terms and conditions, if you do not agree with these terms and conditions, please do not use this website.

Rates and Deals

All prices on the website are final. The delivery of all our products is done by a third party courier. Product prices are subject to change without notice. Buyers will pay the price of the product in force at the time of purchase.

VAT
All prices include VAT

Orders

For online orders, please write down your details, the product details that you are interested and we will contact you as soon as possible, in case you request any details on a specific product. III. Method of payment: online through JCC Gateway. This amount represents only the order that is placed via the payment system JCC Gateway. When the online payment method is used, a market note under the name <www.wowaou.com>  will appear in your bank account.

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Orders will be delivered within 1-3 days from the date of purchase. If the goods ordered are not available, we will notify the customer. We (wowaou.com) are not responsible of any delays or obligations that might occur during the delivery, or failure of delivery of your order, as the shipping is been handled by a third-party courier and it is out of our control. 

Cancellation / Return Policy

Our clients have all the rights stated in the Act Consumer Rights. Requests for refunds or cancellations sent via E-Mail. At the customer’s request it should be stated the reason for the claim. We reserve the right not to accept the client’s request, if the reason for the complaint is deemed unreasonable.

Replacement of purchased goods and cancellation

The customer has the right to replace the goods purchased by him/ herself. In this case all the shipping cost and any difference between the old and new products paid by the customer.

Rights and obligations of the seller

Liabilities:

We strictly obey the Law on the Protection of Personal Data. We protect our customers’ information. We deliver the ordered goods within the agreed time at the address indicated by the customer.

Rights:

We reserve the right not to deliver the goods the customer has ordered, if the address given is invalid or non-existent. We are not responsible for the information set by the product manufacturer.

Rights and Obligations of the buyer

Liabilities:

The customer must submit a valid phone number, a valid email address and a valid shipping address for the delivery. Also, the customer must Pay the price of the products ordered , be available, or have a representative available at the time of delivery, do not modify any order nor alter any criticism of the product or offer any other incorrect information.

For Cyprus

If the products that the customer has ordered are not available, we will notify the customer. We are not responsible for any delay or any of our commitments if the delay or the failure of delivery is a result of situations out of our plausible control.

In case that the total order value (excluding shipping) is more than €30.00 (thirty euros) then the shipment fee is free. If the total order value is less than €30.00 (thirty euros) then the following prices are been charged to the total price that the customer has to pay in order for the transaction to be completed.

You have to choose:

  • Pick up your order from ACS COURIER near you €2.00 (two euros) VAT included,
  • Home delivery €4.00 (four euros) VAT included.

The Home delivery shipping fee mentioned above has been applied for shipping addresses that are within the main city limits.

Addresses that are placed outside of the city limits will be able to receive their orders only at the ACS Pick-up points. The shipping fees for orders below €30.00 (thirty euros) will be  €2.00 (two euros) VAT included.

Coupons/ Vouchers

Coupon offers and Vouchers are applied manually by the website user (customer) during the check-out proceedure in the relevant input field. Coupons codes that are not applied during the check-out proceedure will not apply the offer promoted at the time automatically.  In case that the order was completed without applying the coupon code, the user (customer) can contact the website administrator in order to redeem its offer if the offer is still valid and applicable. 

Only one (1) coupon or voucher can be applied on each individual order per time. 

 

Competition Terms and Conditions:

1.    Contests / Gifts..

To participate in the contest, those interested must first follow the instructions mentioned in the post of each contest. Instructions might be found at www.wowaou.com and / or Facebook and / or Instagram. Entries per person depend on the type of contest. Those interested who will follow the instructions of the specific contest, and if they meet its conditions, automatically enter the draw which will be held after the end of the Contest, a date that will be set during or after the end of the contest.

The draw will reveal the winner (s) who will win the GIFT which will be described each time on the page www.wowaou.com and / or on Facebook and / or Instagram.

The Gift will always be specific, and will be strictly personal and will not be redeemable for money or exchange for another gift or product.

In case that the GIFT is a voucher/coupon, the GIFT will be strictly personal and will not be redeemable for money.

Participants might be asked to import their personal details such as name, email address, phone number. These personal details might be used for marketing purposes only and no other third-party company will be permitted to access that information without the permission of the user.

  1. Right to Participate in the Contest.

Eligible to participate in the Contest will be people who maintain an account (Facebook) or Instagram which corresponds to a profile of a real physical person. These users must be permanent residents of the Republic of Cyprus, have reached the age of 18, at the date of their participation in the Contest, and have the legal capacity to participate.

Anyone is eligible to participate in the Contest and receive the Prize, regardless of whether they are a customer of Wowaou Ltd.

  1. Exclusion of Participants.

Those who fall into the following categories are excluded from the Contest:

  1. Wowaou Ltd employees
  2. People with first degree kinship with the above employees as well as the spouses of these employees
  3. The employees of the agents and / or associates and / or any authorized legal entities appointed by Wowaou Ltd for the implementation of this Contest; and
  4. Those that use a pseudonym when using the social networking platform, as a result of which it is not possible to verify their identity. The exclusion can be done at any stage of the Contest even during the stage of delivery / acceptance of the Gift.

Wowaou Ltd reserves the right in its sole discretion to reject any participation which is submitted in an irregular manner and / or which is linked to offensive content, to reject entries that violate these terms, as well as to cancel ex post entries that do not comply with these terms. Defamatory or obscene comments, or posts that infringe copyright or other third party rights, may be deleted from Wowaou Ltd’s account at its sole discretion.

  1. Duration of the Contest

The duration of the Contest begins with the posting of the Contest on the Wowaou Ltd Facebook and Instagram page until the end date given by Wowaou Ltd.

  1. Receipt of the Gift

The winners will be notified by Wowaou Ltd with a relevant personal message on their Facebook and / or Instagram accounts. The winners will then be asked to provide their email address to which they wish the Prize to be sent and/or associate the voucher/coupon with. In case of non-response or non-acceptance of the Prize by one of the winners within 72 hours of the above information, the prize will be given to the next winner, as he has been selected by the relevant draw.

The usernames of the lucky winners will be posted, if they wish, on the Wowaou Ltd Facebook page and / or Instagram. No more personal info will be shared to the public unless the WINNER wishes for.

  1. Responsibility

Wowaou Ltd will not be liable for any failure, error, omission or inaccuracy in the transmission, download and posting of participation in Facebook or Instagram or in the incorrect or incomplete operation of Facebook or Instagram, which is due to force actions of third parties entities.

  1. Information for the Processing of Personal Data

The personal data provided to Wowaou Ltd (hereinafter referred to as the “Personal Data”) will be used for the purposes of the Contest only. Wowaou Ltd will process the Personal Data by applying appropriate technical and organizational measures for the protection of the Personal Data and will not disclose it to any third parties. The public name (profile name) of the winner will be published on the Facebook page and / or on the Instagram of the company. If the winner does not wish to be sent the Prize, any Data that may have been given will be deleted. It is noted that the winner reserves the right to access, correct or delete their Personal Data or to restrict access to them, the right to object to the processing of Personal Data as well as the right to the portability of their Personal Data, in accordance with the protection of Individuals against the Processing of Personal Data and the Free Movement of this Data, Law (L.125 (I) 2018). For any further information regarding the processing of Personal Data, you can contact +357 99404575 or send an email to info@wowaou.com

  1. Withdrawal of Notice – Modification of Terms

Wowaou Ltd reserves the right to revoke the promotional action for the Contest or to modify its terms, at any time and without notice.

Participation in the Contest implies the unconditional acceptance of these terms.